– OUR MAINSTREAM DISRUPTIVE DIFERIENTIATORS WHICH SET US APART FROM OTHERS
Evolution; fresh and improved corporation with vast expertise and excellent reputation among the travel industry in different travel segments-
Infrastructure; covering the most important destinations all over the country, composed by twelve branches throughout Mexico.
Powered; continuous identification of high-demand products and services by integrating them into our destinations in a standardized modus operandi.
Technology; updated top technology infrastructure, and accurate data management for the proper management resources of each destination.
Marketing; promotional advertising programs focused on encouraging benefits and services offered by our suppliers to our customers.
Empowering; connecting entire company from Reservations, Customer Service, Operations, Destination Managers, Sales & Marketing, Administration, Headquarters & branches obtaining a real- time state of art information. Consolidating important data for each destination to solely focus on Customer Service, Logistics and Operational duties, freeing our personnel attention to the frontline where services being provided without investing valuable time in activities that may absorb them.
Human Element; utmost valuable asset and determinant factor achieving our company goals. We believe having quality members generates quality results. Our team understands customer service as as a main concern Must therefore importance being skilled, responsible and congruent with our philosophy firm. Having right decision teaming up valuable human forces as first priority.
Customer Care Specialist; It is extremely important handling sensibly trip experiences of our distinguished customers, assuring interaction with our personnel & suppliers takes place without complexity, but with entire satisfaction. Our staff is integrated by selected qualified key elements to develop established functions in any set job performances, which have been trained and prepared by advanced leadership knowledge rendering top quality efficient services and several spoken languages.
Supportive strategic partnership; thus management plans addressing business trends merging company priorities. These major operational procedures now attend address major requirements all over the country thru a formal program complying performance and objectives, providing full comfort resulting in Memorability and Loyalty targeting impeccability within our services. We do help make trip experiences as pleasant as possible, thus two standardized reasoning’s defined for this purpose;
-Differentiation of excellence in our services provided
-Consistency and undivided attention in customer services
-Congruency within our experinces offered
“SSPP”- Strategic Specialized PSSIONATE Partner- At Emark Group® we take very serious the planification of any single service provided embracing success within operational excellence delivering truly insightful experiences hand to hand within our clients.
Emark Group® DMC “The Travel Network®” offers always a one modus operandi within all its branches throughout Mexico and USA such as; Acapulco, Aguascalientes, Anaheim Us, Brownsville, TX, Campeche,Cancun, Celaya, Chetumal, Chiapas, Chihuahua, Ciudad de México, Ciudad Juárez, Ciudad Obregón, Coatzacoalcos, Colima, Cozumel, Cuernavaca, Culiacán, Ensenada, Estado de Mexico, Guadalajara, Guanajuato, Hermosillo, Hidalgo, Holbox, Huatulco, Irapuato, Ixtapa, La Paz, Lázaro Cárdenas, León, Loreto Bcs., Los Ángeles Us, Los Cabos, Los Mochis Sin., Mahaual, Manzanillo, Matamoros, Mazatlán, Mérida, Mexicali, Minatitlán, Monterrey, Morelia, Navojoa, Oaxaca, Pachuca, Palenque, Playa del Carmen, Puebla, Puerto Escondido, Puerto Vallarta, Querétaro, Reynosa, Rosarito, Saltillo, San Diego Us, San Luis Potosí, San Miguel de Allende, Tabasco, Tampico, Tapachula, Tehuacán, Tecate, Tehuacán, Tepic, Tijuana, Tlaxcala, Toluca, Torreon, Tulum, Tuxtla, Valle de Bravo, Veracruz, Villahermosa, Zacatecas, Zipolite and we keep adding eventually.
Today Emark Group® holds a vast expertise within more than 4 decades as the best & largest DMC “The Travel Network ®” servicing in more than 12 based destinations developed an impressive operational presence in more than 70 cities throughout Mexico & US.
-DEVELOPING R”e-mark”-ABLE TRAVEL & BUSINESS EXPERIENCES
Consolidating services in the most important cities and beach destinations within the country maintaining quality standards, staff appearance & knowledge experienced.
Today Emark Group® DMC has vast Expertise at the travel industry providing flawless upscale integral services and solutions for multiple requirements with a fast response within Leisure & Corporate business. A One Partner supplying. ——> A One-Stop Shop!
Our new and flexible structure B2B (Business2Business) Network is dedicated to provide superb customer service R- Emark – able memorability experiences for the most indulgent clients, developing high standards communications keeping up with clients demands and emerging trends by full updated reporting methods
Open and available 365 days a year to provide services to our customers. Quotations can be answered within 24 hours.
Simply organizational chart followed to maintain specific functions in operations, marketing and administration, fully explained to our customers, at same time requesting their needs in order to understand clearly to develop their specific program.